Okay Geek Farm
Xbox 360 Slim gets Red Dot of Death
Ricardo Trejo
Less than one week in and the Xbox 360 Slim’s already giving people problems - who woulda thunk it? We haven’t heard of this being a major problem all across the board, and perhaps this guy just got unlucky with a DOA system, but this definitely isn’t giving Microsoft any street cred. The unlucky bastard’s ordeal and video of the red dotted system after the break!
On 6/20 at around 10:00pm my brand new Xbox 360 Slim shut off while watching netflix. After looking into the problem the 360 was dead and wouldn’t power on. I found the new power brick to have a red light.
UPDATE: 6/21 After speaking with Microsoft they opened an order for me to send it to them. Concluding that it had to be the Console itself, because we had tried 2 different power supplies and both Red Lighted. But the same 2 power supplies would work on my friends new 360 model S. They could not expedite the process and would take 2 to 3 weeks. As well they would not compensate me for any frustration which I’m ok with now but because of the bad PR I would’ve thought they be willing to make a loyal customer happy.
I did inform them that I would be documenting the hardware failure on youtube and anywhere I could get it published. That didn’t help to make them move things along any faster.
She advised me to check with my local retailer Game Stop where I purchased it from and see if they could do a system Swap. I advised I would check but since I had searched for 2 systems over the weekend in a 30 mile radius most places were out of stock and had told me that they didn’t know when they would be getting anymore back in and the only thing I could do was check day to day.
On Monday morning my local game stop manager spoke with their district manager after I informed her of what had gone on. The DM found a store who had just gotten a new one in stock. They held it for me until I could pick it up.
When I took the dead 360 model S to gamestop she tried the same thing that I did. She hooked the 360 up using the console and the a/v cables to their equipment and it would not power on. The Brick red lighted.
I asked her if she would mind testing the new brick from the new console on the dead 360. It also red lighted.
So after this I made the swap and headed home with my 2nd Model S 360 in 3 days and everything is working now but I’m keeping an eye on the system.
That’s it for now everyone.
UPDATE 6/22: Follow up video showing a new working system and the actual “area” where the 360 resides. Anyone wanna guess if it’s stacked upon that Red 360?
Anyone else find it highly humorous that he tried to blackmail Microsoft into expediting him a new console asap? Yeah, I’m not so sure they care if there’s one faulty system floating around out there. Now if there comes an uprising or massive proportions of bricked Xbox’s after this then they might have a problem.
And on a further note, if anyone wants to donate me an Xbox 360 Slim I’d more than appreciate it :D
