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Entries from September 19, 2010 - September 25, 2010

Sunday
Sep192010
AuthorBrandon Davenport DateSep 19, 2010 ,

Why TechCrunch's MG Siegler is cutting off Cable TV's head »

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Why TechCrunch's MG Siegler is cutting off Cable TV's head

I can’t find a single person on this planet that hasn’t had a bad experience with their Cable company, and even though they say “I hate cable” or “I am never using these guys again”, they continue to put up with it — and that’s not helping anyone.

MG Siegler over at TechCrunch has taken a (somewhat overly dramatic) leap of faith into becoming Cable TV-less and he has just as many reasons to quit as 80% of the population — but the difference is, he is actually doing something about it. Who knows if he’ll stick to his guns, but we applaud him for shining a light on today’s customer service and how failure of communication with customers can wreck an industry.

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AuthorBrandon Davenport DateSep 19, 2010 ,

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